Richard De Leonardis

We are CX experts – we create content that literally changes how people think. When we change how people think we change how they behave. Combine this with hospitality skills, and you have a leading edge customer experience. We are critical thinking, creative, strategic problem solvers. Driven by transformation, you will love the results that we produce. We are a full-service, turnkey partner: • Performance Improvement Strategy • Instructional & Experience Design • Measurement & Analytics • Program Management • Event Production & Logistics • Art Direction & Graphics Production • Video & Digital Solutions • Program HQ Services