Szuyin Leow

Szuyin Leow has a diverse range of work experience. Szuyin most recently worked at Transcend as the VP of Customer Experience starting in June 2023. Prior to that, they were an Executive Member at Pavilion, a private community of go-to-market leaders, where they completed courses on Chief Customer Officer strategies and Enterprise GTM strategies.

Before Pavilion, Szuyin worked as a Featured Thought Leader at Sales Assembly in 2021. Szuyin also spent several years at LogicGate, starting as a Customer Success Manager and working their way up to Director of Customer Success & Services and then VP of Customer Success. At LogicGate, Szuyin helped define customer onboarding and implementation methodologies and focused on optimizing the customer experience.

Prior to LogicGate, they worked at PwC as a Senior Associate specializing in IT Security Strategy and GRC. Szuyin conducted security assessments for clients and advised on data and asset protection capabilities. Szuyin also worked as an Associate at PwC, where they conducted IT compliance assessments and supported an IT integration project.

Earlier in their career, Szuyin worked as a Writing & Media Center Communication Consultant at Iowa State University, where they collaborated with students to enhance their communication skills. Szuyin also worked as a Technology Consulting Associate Intern at PwC, gaining experience in technology consulting and participating in a financial literacy program in Belize.

Szuyin's early career includes internships at General Mills, where they worked on projects related to research and development, packaging technology, and waste reduction. Szuyin also served as a Teaching Assistant at Iowa State University, providing support to students in engineering courses.

Overall, Szuyin Leow's work experience demonstrates their expertise in customer success, IT security, and consulting, as well as their ability to take on leadership roles and drive positive change within organizations.

Szuyin Leow obtained a Bachelor of Science (BS) degree in Mechanical Engineering and Economics from Iowa State University. Additionally, they earned certifications from Pavilion's Enterprise GTM School in March 2023 and Chief Customer Officer (CCO) School in December 2022.