Melvin Peralta, CRSP, has extensive experience in recruitment and sourcing, particularly in volume hiring and leadership positions. Melvin has held roles in various companies such as Transcom, Athena, Sitel, TaskUs, transcosmos Asia Philippines Inc., Alorica, Sutherland Global Services, Metglobal, Stream Global Services, and US Auto Parts.
Throughout their career, Melvin has led strategic initiatives for talent sourcing and marketing, implemented automation and new tools to improve processes, and developed employer branding efforts. Melvin has also been responsible for the execution of recruitment processes, manpower requisition discussions, and identifying the right candidate profiles. Melvin has expertise in digital and social media sourcing, networking, and implementing non-traditional sourcing methods.
In addition, Melvin has experience in customer service and quality assurance roles, where they handled escalated calls, verified payment information, monitored call quality, and provided coaching and feedback to agents.
Overall, Melvin Peralta, CRSP, is a seasoned professional with a strong background in recruitment, sourcing, and customer service.
Melvin Peralta, CRSP has a Bachelor of Science degree in Psychology from Adamson University. Melvin also holds certifications as a Certified Recruitment and Selection Professional from the International HR Institute and as a Digital and Social Media Marketing Specialist from the Certified Digital Marketer, obtained in 2022 and 2015 respectively.
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