Jon Williams

Jon Williams has a vast experience in the operations and call center management field, holding various leadership roles in companies such as Transparent BPO, Dell, Wipro BPO, StarTek, Sitel, and ClientLogic. Jon has a background in Process and Quality Analysis from Berkeley College. Jon has shown their expertise in overseeing day-to-day business operations, managing staff, evaluating efficiency, and enhancing customer satisfaction. Their career progression showcases their commitment to operational excellence and strategic decision-making.