Dmitry Dyment is an experienced telecommunications and systems professional with a strong background in contact center operations, IVR development, and technical support. Currently serving as a Telephony Engineer at TransPerfect since June 2022, Dmitry focuses on the operations of the Genesys Pure Connect platform. Prior experience includes roles as a System Administrator and IVR Developer at Centene Corporation, where oversight of telecommunications services was critical to meeting SLAs. At Beachbody, Dmitry developed business applications and introduced innovative solutions to enhance operational efficiency. Additional experience includes management and maintenance of customer care systems at LegalZoom.com, along with early roles in account executive functions and technical support. Dmitry holds a Bachelor of Business Administration degree from the University of Phoenix.
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