Lucrezia Pacini

Lucrezia Pacini is a skilled professional with a diverse background in customer service, translation, and community management. Currently serving as a Community Manager at Yepoda since September 2022, Lucrezia oversees product descriptions, marketing texts, proofreading, and customer care. Previous experience includes a role as a Customer Service Representative at LEON CYCLE, where order management and support for B2C and B2B clients in the Italian and UK markets were key responsibilities. Lucrezia also held positions as a Social Media Team Manager and Customer Service Agent at emergia, providing support for an airline's customer service via social media in multiple languages, and has contributed as a Translator for Aria Art Gallery Florence and Teleperformance Spain. Lucrezia's educational background includes a Bachelor's Degree in Translation and Interpreting from SSML Carlo Bo and a Diploma from Istituto A.Pesenti Cascina.