Freddy Lättekivi

Freddy Lim is an experienced IT Support Administrator at Hari Hari Swalayan since January 2013, responsible for ensuring smooth point of sales operations, maintaining stable software and hardware connections for over 30 users with a service level agreement of at least 98.3%, and developing troubleshooting solutions across departments. Notable achievements include leading the transition from a Microsoft DOS-based system to a modern POS system, earning recognition for proactive problem-solving, and supervising a team of four admin staff for five years. Prior to this role, Freddy Lim worked as General Admin and Payroll at PT Indomotor Lestari from January to November 2012, where responsibilities included generating business opportunities for automotive workshops and managing wage distribution for technicians. Freddy Lim holds a Bachelor's degree in Business Administration and Management from Universitas Terbuka, completed in 2021.