Transport for London
Elizabeth Mason is an experienced Senior Product Owner currently working at Transport for London since April 2022, previously holding similar roles at Thames Water from June 2016 to March 2022, where strategic visions for digital products across B2C and B2B operations were managed. Elizabeth has a robust background in digital service product management, including optimizing customer experiences for millions of account holders and leading DevOps teams. Prior roles include Digital Retail & Content Manager at Westfield, CRM & Email Executive at Mr & Mrs Smith, Group Website Content Manager at Ede & Ravenscroft, and Online Marketing Account Manager at Digivate, showcasing expertise in online marketing, content management, and customer engagement strategies. Elizabeth holds a BSc in Psychology from the University of Southampton.
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