Scott Grant

Customer Service Manager at Transport for London

Scott Grant has over 27 years of experience at Transport for London, currently serving as a Customer Service Manager responsible for five stations and a team of over 100 staff. Scott's career includes roles as a Station Supervisor for nearly 18 years, a COO Engagement Coordinator focused on staff engagement during the Fit For The Future changes, and a Subject Matter Expert contributing to the design of new applications for station staff. Scott’s diverse job responsibilities highlight a strong commitment to customer service and operational excellence in a dynamic work environment. Education was completed at Rokeby Senior School.

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