Amandeep Kaur Jutla is an accomplished professional with extensive experience in IT service management and operational delivery. Currently serving as a Senior Manager at Transport for NSW, Amandeep has held various roles including Manager of Service Delivery for Hosting Services and Process Lead for the Service Management Office. Prior experience includes being a Technical Manager at Wells Fargo, Technical Services Manager and Major Incident Manager at IBM, and Mission Control Operations Specialist at Microsoft, in addition to serving as a Senior Customer Service Executive at HCL Technologies. Amandeep holds an MBA in Operations Management and a Post Graduate Diploma in Operational Management from Sikkim Manipal University, and previously earned an MBA in Human Resource Management from the same institution.