Louis Leung is an experienced IT professional currently serving as a Senior IT Support Engineer and Helpdesk Team Lead at Transport Infrastructure Ireland since September 2018. With a solid background in IT support across various organizations, Louis has previously held roles such as IT Support Officer at RMIT University and ICT Helpdesk Officer at Moonee Valley City Council, providing technical assistance for a wide range of devices and systems. Other notable positions include ICT Support Engineer at Yarra Trams and IT Support Engineer at William Fry, where Louis excelled in troubleshooting and resolving IT issues at multiple support levels. Louis began the career as a Level 1 Engineer at Ergo and has also worked as a Helpdesk Analyst/Tech Support at Tallaght Hospital. Educationally, Louis holds a Bachelor of Science (Honours) in Information Technology from Technological University Dublin.
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