Mike Melaragno

Mike Melaragno has a diverse work experience spanning over 25 years. Mike began their career as an Export Coordinator at Day-Glo Color Corp. in 1995, where they developed export procedures and coordinated international production. Mike then worked as a Sales Representative at Trans Union Employment Screening Services before joining Carlisle Brake & Friction / Wellman Products Group as a Director of Customer Service & New Product Introductions. In this role, they led a team of 11 and consolidated three customer service teams into one centralized location. Later, Melaragno served as a Global Customer Service Manager at GrafTech International, responsible for implementing customer service metrics and managing a team of 10 representatives. Next, they joined Elgin Fastener Group as a Director of Inside Sales & Customer Service, where they built and developed a team of 21 members and introduced various sales follow-up tools and metrics. Melaragno then served as the Director of Customer Service at Universal Trailer Corporation, overseeing customer service operations. Most recently, they have been working at Transtar Industries as the Cleveland Sales & Call Center Manager and Director of Sales Operations since 2018. In this role, they have been responsible for leading a team and streamlining processes for warranty and eCommerce to enhance efficiency.

Mike Melaragno completed their Bachelor of Science degree in Management with an International Concentration from John Carroll University from 1993 to 1996. Prior to that, they attended Charles F. Brush High School, but no further information about their field of study or degree obtained is available.