Darren Wallen

Darren Wallen is an experienced professional currently serving as the Head of Program Delivery and Head of Tolling Assurance at Transurban since November 2004. In these roles, Darren oversees the entire tolling process, ensuring effective customer billing and invoicing while managing process improvements and controls. Previous roles at Transurban include Head of Channel Management and National Channel and Delivery Manager, where responsibilities involved optimizing incident management and overseeing electronic and printed communications across multiple regions. Prior to Transurban, Darren held several managerial positions at Westpac, including District Leader for Cranbourne and Manager of the Keysborough Branch, focusing on sales performance, team management, and business strategy. Darren holds Associate Diplomas in Banking and Finance and Accounting, as well as an Advanced Certificate in Accounting from Chisholm Institute and Frankston TAFE.