Ingrid Caballero M.

Ingrid Caballero M. is an experienced professional in customer experience and operations management, currently serving as Subgerente de Experiencia de Clientes at Transvip Chile since October 2021. Ingrid has a robust background in the contact center industry, having previously held significant roles such as Directora de Operaciones at Apex America and Subgerente de Operaciones Health & Benefits at Willis Towers Watson. Ingrid's educational credentials include a degree in Business Administration from Universidad de Chile, an MBA Essentials course at The London School of Economics, and a diploma in Business Management from Universidad Adolfo Ibáñez. Ingrid has consistently demonstrated expertise in customer service, operational oversight, and strategic management within various industries.