Rizwan Ahmed

Rizwan Ahmed is a seasoned professional with over six years of experience in churn analytics and customer experience management. Currently serving as Manager of Churn Analytics and Manager of CLM, Recovery & Churn at Transworld Home since October 2017, Rizwan Ahmed leads the development of strategies to proactively control and reduce churn, focusing on measurable goals across various products and regions. Previous experience includes roles as Supervisor of Experience & Service Center at Zong CMPak Ltd and various positions within Ufone Flagship from August 2007 to September 2015, including Senior Executive-Technology Support and Customer Care Executive. Rizwan Ahmed holds a Bachelor's Degree in Communication/Media Studies from the University of Sargodha.