Travel + Leisure Co.
Shelia Flatt currently serves as the Director of Affiliate Service and Operations at Travel + Leisure Co., a position held since June 2021. In addition, Shelia has been with RCI | Vacation Exchange since April 1999, where the role of Director of Customer Care Operations involves managing high-volume inbound and outbound customer interactions across various communication channels, including phone, email, chat, text, social media, and web. Shelia effectively contributes to meeting and exceeding key performance indicators and business objectives for eight internal teams within a department consisting of over 130 employees.
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Travel + Leisure Co.
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Travel + Leisure Co. is the world’s leading membership and leisure travel company, with nearly 20 travel brands across its resort, travel club, and lifestyle portfolio. The company provides outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year through its products and services: Wyndham Destinations, the largest vacation ownership company with more than 245 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes the largest vacation exchange company, and subscription travel brands; and Travel + Leisure Group, featuring top travel content and travel services including the brand’s eponymous travel club. At Travel + Leisure Co., our global team of associates brings hospitality to millions each year, turning vacation inspiration into exceptional travel experiences. We put the world on vacation. Learn more at travelandleisureco.com.