Joan Dao

Joan Dao has a diverse work experience. Joan began their career in 2012 as a Medical Administrative Assistant for Dr. Brian B. Lo, M.D. In 2013, they became a Cashier/Line Cook at Konjoe. In 2017, they were a Restaurant Manager at Toasted, Craft Sandwiches. In 2018, they were a Cook at Guckenheimer and a Lead Product Support Specialist/Analyst at TravelBank. In 2020, they were a Technical Support Specialist at Iterable. In 2021, they were a Retail Sales Specialist at REI and a Senior Customer Support Specialist and Customer Support Specialist at ClickUp. Finally, in 2022, they became a Product Support Specialist at TravelBank and a Community Manager at Covr.

Joan Dao completed their Bachelor's degree in Public Health from UC Irvine in 2012. In 2019, they obtained two Certified Scrum Product Owner certifications from Scrum Alliance. In 2020, they earned a Nanodegree in Product Manager from Udacity. In 2022, they obtained four certifications from LinkedIn and Zendesk, and is currently pursuing a Master of Science degree in Information Technology with a specialization in Cybersecurity from Capella University.