Stuart Munro

Stuart Munro's work experience begins in 2007 with the Scottish Rugby Union, where they worked as a Community Development Coach until 2009.

In 2010, Stuart joined SSE plc as a Customer Service Advisor and later advanced to the role of Team Manager, where they managed teams and achieved all KPIs and objectives. Stuart also served as a Change Manager, leading change initiatives and delivering significant savings using Lean Six Sigma tools and techniques. Stuart's final role at SSE plc was Senior Change Manager, where they led multiple change projects and delivered over £1 million of annualized savings.

From 2020 to 2021, Stuart worked at People's Energy as an MST Team Leader, leading a high-performing team and refining processes. Stuart then transitioned to the role of Project Manager, implementing projects on time and on budget, identifying risks and blockers, and managing key business processes.

Currently, Stuart is employed at Travelnest, where they began as a Customer Operations Manager in 2021 and progressed to the position of Head of Customer Operations in November 2022.

Stuart Munro completed a Green Belt certification in Lean Six Sigma at PMI in 2017. Prior to that, they attended Glenrothes High School from 2002 to 2006, although no specific degree or field of study is mentioned for this period.