Bagus Hendra

Bagus Hendra is a Product Manager at Traveloka, specializing in Supplier Integration, Travel Disruption Management, and Operation since September 2021. This role involves leading the strategic planning and delivery of hotel product roadmaps while managing integrations with hotel chains and third-party suppliers. Prior to Traveloka, Bagus served as a Senior Manager at Garuda Indonesia for a decade, where responsibilities included leading service excellence in airport operations and implementing customer-centric initiatives. Bagus also held the position of Service Analyst, supporting the development of service standards and contributing to facility renovations at airports. Bagus holds a Bachelor's degree in Architecture from Institut Teknologi Bandung, earned in 2011.