G Touring
Jane Haines is an experienced leader in contact centre operations, currently serving as the Contact Centre Director at G Touring since May 2018, where responsibilities include overseeing a team of 40-50 employees and enhancing customer experience and sales conversion. Prior to this role, Jane spent over 16 years at InterContinental Hotels Group (IHG®), holding several key positions, including Director of Sales & Service Operations for Europe, where Jane managed multiple contact centres and delivered exceptional customer service while driving profitable revenue. Jane's career began at Forte Hotels, where Jane developed skills in resource planning and call management. Academically, Jane earned a Bachelor’s Degree in History from Lancaster University, along with A-Levels from Halesowen College and O-Levels from Earls High School.
This person is not in any offices
G Touring
G Touring, is the touring division of G Adventures founder Bruce Poon Tip’s business interests, and operates the market leading brands Travelsphere and Just You. G Touring is built on the mission of Changing People’s Lives Through Travel. Leading the way in guided touring holidays, Travelsphere takes its customers to more than 60 destinations and is centred around the customer’s shared experiences. Just You’s collection of worldwide guided touring holidays has been designed exclusively for solo travellers. From short breaks to epic journeys, customers travelling with Just You discover fascinating cities, spectacular scenery and fabulous sightseeing in the company of other solo travellers. G Touring believes in travel with a positive impact and gives back to the communities it visits through Travelsphere Cares and Just You Cares in partnership with Planeterra.