Travis Credit Union
Jessica Velez is a seasoned professional with extensive experience in Salesforce administration and customer service. Currently serving as a Senior Salesforce Certified Administrator and DocuSign Administrator at Travis Credit Union since July 2008, Jessica provides support for over 700 users and focuses on workflow improvement and strategic management recommendations. Jessica's background includes roles as an IT-Business Systems Analyst and a supervisor in electronic banking, demonstrating expertise in team leadership, training, and member service excellence. Previous positions include emergency dispatcher for the City of Vallejo and customer service representative at Westamerica Bancorporation, showcasing strong communication skills and the ability to perform under pressure. Jessica holds an Associate's degree in Psychology from Solano Community College and a Salesforce Certified Administrator credential from Salesforce Military.
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Travis Credit Union
Travis Credit Union (TCU) has been rooted in the community since 1951. We change lives and lift communities by providing the resources you need to reach your financial goals. Become a member today! Headquartered in Vacaville, CA, TCU has been recognized at the federal, state and local levels for our longstanding financial education and financial advocacy efforts. In 2022, we were again named as a Best-In-State Credit Union by Forbes. Travis Credit Union is the twelfth largest credit union in California, with 225,000 members and more than $4.7 billion in assets. Learn more at traviscu.org. Travis Credit Union is an Equal Opportunity Lender, NMLS ID#643926. Insured by the NCUA