Carol Nicholson-Cole

Senior Customer Success Manager, Lead at Treasure Data

Carol Nicholson-Cole's work experience includes a role as Tours, Tastings & Events at Greyfriars Vineyard starting in 2023. Prior to that, they worked as a Senior Customer Success Manager, Lead and Customer Success Manager at Treasure Data from 2022 to 2023. Carol also held various roles at Adobe Workfront from 2017 to 2021, including Manager, Customer Success (Interim), Principal Customer Success Manager, EMEA, Senior Customer Success Manager, and Customer Success Manager EMEA. Before that, they were the Head of Customer Success at GoDaddy from 2016 to 2017. Carol also worked as the Head of Client Services at Sign-Up.to from 2009 to 2015 and as a Project Manager/PA to Director at Freeman Oliver from 2008 to 2009. Their earliest work experience was as an HR Reputation Co-ordinator at McDonald's Restaurants Ltd from 2007 to 2008.

Carol Nicholson-Cole obtained their degree in Human Resource Management from Solent University in 2013. Carol also holds additional certifications, including TD EXPERT: CDP for Marketing from Treasure Data in 2022, WSET Level 3 in wines from the Wine & Spirit Education Trust in 2022, WSET Level 2 in wines from the Wine & Spirit Education Trust in 2020, and Level 5 - CIPD from CIPD in 2013.

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Timeline

  • Senior Customer Success Manager, Lead

    November, 2022 - present

  • Customer Success Manager

    January, 2022

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