Katya Usheva, AMBCI, ITILv4 Certified Professional

Customer Success Manager at Treasury Intelligence Solutions

Katya Usheva has a diverse work experience spanning various roles and industries. Katya is currently working as a Customer Success Operations Manager at TIS (Treasury Intelligence Solutions), starting in May 2022. Before that, they worked at DXC Technology, where they held multiple roles. Katya was a Disaster Recovery & Business Continuity Specialist from September 2019 to May 2022 and a Business Continuity Specialist from July 2018 to September 2019. Prior to DXC Technology, they worked at TeleTech Philippines as a Business Continuity Coordinator from March 2017 to July 2018. Katya also has experience as a Backup and Storage Support specialist at Hewlett Packard Enterprise from August 2016 to March 2017. Their early career involved working as a Customs Investigator at Yougozapadna Customs House from October 2013 to August 2016. Katya Usheva is also an AMBCI (Associate Member of the Business Continuity Institute) and ITIL (Information Technology Infrastructure Library) v4 Certified Professional.

Katya Usheva, AMBCI, and ITILv4 Certified Professional, has a diverse educational background and a range of additional certifications. Katya obtained their Master of Laws (LLM) degree from SWU "Neophyte Rilski" between 2007 and 2012, specializing in Law. In 2011, they also completed the Erazmuz program certification in Law from Aristotle University of Thessaloniki (AUTH).

Prior to their master's degree, Katya Usheva attended the National humanitarian high school from 2003 to 2007, where they received a Diplom of high school. Their field of study at the high school focused on English Language and Literature.

In addition to their education, Katya Usheva has obtained several valuable certifications. Katya became AMBCI-certified by the Business Continuity Institute (BCI) in June 2020, demonstrating their expertise in business continuity management. Katya also holds the ITIL Foundation Level certification from AXELOS Global Best Practice, which they acquired in December 2020, indicating their proficiency in IT service management.

Furthermore, Katya Usheva is an AWS Partner: Accreditation holder certified by Amazon Web Services (AWS) as of February 2021, showcasing their knowledge and skills in AWS technologies for businesses. Katya has also achieved the Professional Scrum Product Owner™ I (PSPO I) certification from Scrum.org in September 2021, highlighting their competence as a product owner in Agile development methodology.

Additionally, they have the Bulgarian Legal Capacity provided by the Ministry of Justice Bulgaria and the Microsoft Excel 2013 Certification issued by TeleTech Philippines. The dates of attainment for these certifications are not specified.

Links

Previous companies

DXC Technology logo