Marion Paillasseur

Marion Paillasseur is an experienced customer service professional with a background in various roles across multiple companies. Currently serving as a Customer Care Manager at Qonto since March 2025, Marion has also held multiple positions at Treatwell, including Customer Service Ambassador and Customer Experience Manager, where responsibilities included data analysis, hiring and training, monitoring customer satisfaction, and improving processes. Prior experience includes roles as a Senior Customer Service Agent and Customer Service Agent at CCA International, focusing on client communication via multiple channels and providing personalized care. Additionally, Marion worked as an Executive Assistant at AXA, managing customer contracts and database monitoring. Marion holds a Bachelor's degree in Communication from Université Lumière Lyon 2.