TrekkSoft
Valentina Cacciapuoti has a diverse work experience spanning various industries. Valentina'smost recent position was as an Account Manager at TrekkSoft, where they managed a portfolio of 130+ accounts and developed strong relationships with customers. Valentina was responsible for answering client queries, identifying new business opportunities, and upselling new products/plans. Valentina also ensured the timely delivery of solutions, collaborated with the sales team to grow opportunities, and provided customer service and account management to Italian, Spanish, and English-speaking customers. Valentina actively engaged with customers, trained them on system usage, and maintained dunning management. Prior to this, Valentina worked as a Reservation and Reception Agent at The Streets Apartments, a Customer Service Advisor at TUI, a Duty Manager at Aguilas5 Sevilla Suites, and a Hostel Manager at Oasis Backpackers. Valentina also has experience as a Helpline Agent at Allianz Insurance, a Debt Collector at Barclays, and an Overseas Sales Department Manager at Fun&Fun-Fashion for kids. Valentina has additional experience as a Tour organizer/Airport staff at I GRANDI VIAGGI S.P.A. and as a Sales/Store Manager at Little Shop-Fashion retail.
Valentina Cacciapuoti earned a Bachelor's degree in Educational Psychology from Seconda Università degli Studi di Napoli, which they attended from 2002 to 2005. Valentina then pursued their Bachelor's degree with honors in Foreign Languages and Literature, specializing in English and Spanish, at Università di Napoli L'Orientale from 2006 to 2009. Valentina later completed their education by obtaining a Master's degree with honors in Translation, focusing on English and Spanish, from the same institution from 2009 to 2012.
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TrekkSoft
TrekkSoft is a software solution for tour and activity providers to effectively manage and market their business. It offers a booking system, payment solution, website and mobile platform, and a channel manager. Users can sell, manage and grow their tour and activity businesses in only a few simple steps. Sell more tours by connecting yourfront-end and back-end sales. Manage operations by automating administration and manual tasks. Grow your business by connecting with customers around the world.TrekkSoft charges 3% or less commission rate on every activity booked online. The remaining profit gets paid out promptly to the business’ bank account with virtually no interruption to cash flow.Here are the details:Essential €50/monthOnline Transaction Fee 3%Offline Transaction Fee $0.60Accelerate €100/monthOnline Transaction Fee 2.5%Offline Transaction Fee $0.55Ultimate €200/monthOnline Transaction Fee 2%Offline Transaction Fee $0.50Enterprise - custom pricingCustom plan available on requestTrekkSoft was founded 2010 with the goal to operate a multi-client Booking engine for tour operators and activity providers. Today TrekkSoft provides online booking and reservation solutions for activity providers, tour operators, travel agents, tourist offices and event organizers. The company has offices in Interlaken, Switzerland and New York, United States. Their team consists of adventure enthusiasts, user experience specialists, marketers and expert programmers.