Morgana Fernanda

Customer Experience Specialist NIII at Trela

Morgana Fernanda has seven years of work experience, beginning in 2013. From 2013 to 2014, they worked as a Monitor de Qualidade at PARLA! Contact Center. In 2013, they also worked as an Operador de Atendimento at CENTRIX Contact Center. From 2014 to 2017, they worked as an Analista de Atendimento at TEMPO ASSIST. During this time, they were responsible for providing assistance to segurados for vehicle, people, and health needs, as well as providing emergency aid. From 2017 to 2021, they worked as an Assistente de Atendimento at C&A Brasil. In 2021, they moved to BYJU'S FutureSchool Brasil, where they worked as a Customer Experience Analyst. Currently, they are employed at Trela as a Customer Support Junior.

Morgana Fernanda completed a Bachelor's Degree in Law from Uninove - Universidade Nove de Julho between 2017 and 2022. Morgana also attended Universidade Paulista from 2013 to 2014, studying Gestão em recursos Humanos. No additional certifications are listed.

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