Islam Kamel

Ports Customer experience Manager at Trella

Islam Kamel has several years of work experience in customer service, business development, and client support. Islam started their career at Jumia Egypt in 2013, where they worked as a Senior after sales specialist and later as an Outbound Specialist. At Jumia Egypt, they were responsible for quality control, invoicing, and AWB.

In 2016, Islam joined fetchr, where they held the role of Business Development Executive. Islam was responsible for cold calling, lead generation, presenting information to potential clients, and closing sales. Islam also maintained a database of prospective client information and tracked sales performance metrics. Additionally, they served as a Client Support coordinator, handling day-to-day communications with internal departments and taking necessary actions to solve client inquiries.

Most recently, Islam worked at Trella as a Ports Customer experience Manager starting in 2020. Further details about their role are not provided.

Islam Kamel attended the Arab Academy for Science, Technology and Maritime Transport from 2008 to 2012. During this time, they obtained a Bachelor's degree with a specialization in Logistics, Materials, and Supply Chain Management. Additionally, their performance during these years was rated as "V.Good".

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Timeline

  • Ports Customer experience Manager

    February, 2020 - present

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