John Amaechi is an experienced professional with a diverse background in customer service, quality analysis, technical support, and sales analytics. Currently serving as a Customer Service Representative at Trend Marketing, John effectively manages customer inquiries and complaints, ensuring satisfaction through prompt resolutions. Previous roles include Quality Analyst and Technical Support Engineer at Tek Experts, where John provided training, conducted audits, and supported Microsoft enterprise clients. John also has experience in sales analysis at PricePointe Wholesale Club, procurement management at Prince Pointe Wholesales, and community mobilization with the Nigerian Urban Reproductive Health Initiative. Holding a Bachelor of Arts in Philosophy from the University of Benin, John exhibits a strong commitment to continuous improvement and customer engagement.
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