Myla Pilao is an experienced professional currently serving as Director for Technology Marketing at Trend Micro since June 2002, where responsibilities include designing corporate messaging and positioning as a Threat Defense Expert while developing go-to-market plans for effective product launches. Previously, Myla held the position of Director Technical Support, managing global support operations to enhance customer experience. Earlier career experience includes roles such as Head Support Center at XiC, Customer Relationship Manager at PhilWeb, and Customer Care Manager at Extelcom. Myla holds an Executive MBA from the National University of Singapore and a Bachelor’s degree in Communication Arts from the University of Santo Tomas.
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