Filiz Pfaff

Filiz Pfaff is an experienced professional with a diverse background in customer service, project management, and marketing. Currently serving as Dienstleistersteuerung at trendtours Touristik GmbH, responsibilities include contact center management and KPI reporting. Previous roles include Project Manager at Textbroker EU and Marketing Project Manager at Fintosch GmbH, along with positions at Domestic & General, S Broker AG & Co. KG, Aegon, Mattern & Company, and Ogilvy. Educational credentials include a degree from the University of Applied Sciences Worms and certification as a Telefontrainerin from KommunikationsRaum in Düsseldorf.