Jason C. Whitehead

Jason C. Whitehead is an accomplished professional with extensive experience in Customer Success (CS) and user adoption within the B2B SaaS industry. As Co-Founder of Success Chain since November 2020 and CEO of Tri Tuns, LLC since August 2006, Jason has driven innovative consulting, coaching, and training solutions for clients ranging from medium-sized businesses to Fortune 500 companies. Jason is also a Partner and Co-Founder of Customer Success Mastermind, Co-Host of "The Jasons Take On" webinar and podcast series, and has held key leadership roles including Interim VP of Customer Experience at Engagedly. With an educational background that includes an MSc from The London School of Economics and a Master's in Organization Development from The Johns Hopkins University, Jason has a proven track record of enhancing operational efficiency and strategic success across various organizations.