Brittney Martin

Brittney Martin has over seven years of experience in the customer service and banking industry. Brittney currently holds the position of Client Services Manager at Triad Business Bank in Winston-Salem, a position they have held since August 2020. Prior to their current role, Brittney was a Universal Banker III at First Reliance Bank from January 2019 to August 2020. In this role, they were responsible for providing prompt and accurate customer service, researching and resolving customer issues, maintaining confidentiality of bank records and client information, processing sales referrals, and promoting bank services and products. Brittney began their career in the banking industry as a Customer Service Representative II at First Bank (FBNC) from June 2013 to January 2019. In this role, they delivered prompt and accurate customer service, researched and resolved customer issues and assisted in service recovery, maintained confidentiality of bank records and client information, processed sales referrals and promoted bank services and products, and established new customer accounts including checking, savings, and credit cards. From September 2012 to June 2013, Brittney worked as a Customer Service Representative at Wells Fargo where they guaranteed positive customer experiences, generated leads for new sales through telephone and email contact with customers, went into the community to acquire business for Wells Fargo by promoting their products, fulfilled account maintenance, initiated loan applications, and completed account research.

Brittney Martin has a high school diploma from East Forsyth High School. Brittney also has a degree in General Studies from Guilford Technical Community College.

Some of their coworkers include Josetta Curry - Client Services Manager, Justin Anderson - Client Services Associate, Greensboro, and Julius Ingram - Client Services Manager. Brittney Martin reports to Amanda Warren, Lead Client Services Manager & Marketing Coordinator.