Brian Nathan

Brian Nathan has extensive experience in customer success and test automation, currently serving as Principal Consultant (Advisory Services) and Director of Customer Success APAC at Tricentis since April 2016. Responsibilities include expanding the APAC Customer Success Management team, enhancing account coverage, and driving customer outcomes. Prior roles at Tricentis included Senior Manager and Customer Success Manager, where Brian focused on growing the CSM practice and maintaining key account relationships. Previous positions at Telstra and ANZ involved automation consultancy and business data analysis, while earlier roles at Medibank Private focused on test management and automation strategies. Brian holds a Diploma in Business Management from Swinburne University of Technology and additional qualifications in hotel management and testing certification.