Citlali Cerda de la O

Citlali Cerda De La O is an experienced professional in operations and supply chain management, currently serving as the AM Supply & Production Planning Manager and Materials Superintendent at Trico Products since November 2020. Citlali possesses strong capabilities in managing personnel, handling stress in manufacturing environments, and overseeing data analysis and process streaming. With expertise in S&OP and forecasting management, Citlali has a solid background in ERP systems, including SAP and OMP Plus. Notable achievements include consistently increasing customer service levels above 95% and leading continuous improvement projects with significant annual savings. Previous roles include Planning and Customer Service Manager at Albéa Group and Customer Service Representative at Alcan, along with experience as an International Analyst at the Parliamentary Confederation of the Americas. Citlali holds a Bachelor's degree in International Relations and Affairs from Facultad de Ciencias Politicas y Sociales UNAM.