Jacqueline Rathnayake

Jacqueline Rathnayake has a diverse work experience spanning different industries. Jacqueline most recently worked as a Customer Service Specialist at TricorBraun starting in January 2023. Prior to that, they worked as a Customer Care Specialist in the specialty chemical industry at DKSH from April 2021 to December 2021. Before that, they worked at Nowchem as a Quality Assurance Administrator from September 2020 to February 2021, where they managed various quality-related tasks such as customer complaints, audits, and document control. Prior to that, they worked at Cottee-Jersey as a Quality Assurance Officer from May 2020 to September 2020, where they conducted environmental monitoring tests and audits. Earlier in their career, they worked at Essence Group Sydney as a Technical Document Controller from July 2018 to March 2020, responsible for creating and managing batch documentation. Jacqueline also has experience as a Quality Assurance Administrator at Argyle Prestige Meats and Manildra Group, where they provided administrative support and worked on product specifications. Additionally, they have experience as a Technical Writer at Wavenet International and as a Senior Help Desk Officer at CAMMS, where they created technical documentation and coordinated the writing of project documentation respectively.

Jacqueline Rathnayake began their education in 2007 at Victoria University, where they pursued a General Diploma in Information Technology, which they completed in 2008. Jacqueline continued their studies at Victoria University the following year and obtained an Advanced Diploma in Information Technology with a specialization in Computer Network Security in 2009.

In addition to their formal education, Jacqueline obtained a certification in Technical Writing: Quick Start Guides from LinkedIn in March 2021.