Paul Mansour has a diverse range of work experience spanning over several years. Paul is currently the Director of Continuous Improvement at TricorBraun, a position they have held since April 2021. Prior to that, in 2020, they worked as an Election Leader at DuPage County, where they played a significant role in managing the largest voting site during the election period.
From 2017 to 2019, Paul worked as the Plant Manager (General Manager) at Plymouth Tube Company, overseeing various aspects of the business including sales, production, operations, procurement, and quality. Paul also developed marketing and sales plans to promote customer retention and growth.
In 2016, Paul became an Entrepreneur by creating Fanpromoter, a VoC consulting company focused on transforming businesses into customer-focused organizations. Paul utilized the Net Promoter methodology to measure employee engagement and customer experience.
Prior to that, Paul held multiple positions at Berlin Packaging from 2001 to 2016, including Sr. Manager of Business Development and Strategy, Manager of Operational Analytics, and Manager of Enterprise Resource Planning Systems. Throughout their tenure, they played a key role in the company's growth and was involved in initiatives that significantly increased its valuation.
Before their time at Berlin Packaging, Paul worked as an eBusiness Strategist at Machinequest.com and as a PeopleSoft Consultant at TransTech Consulting, where they were later promoted to eBusiness strategist for the spin-off, Digital Disrupters, Inc. Paul also gained experience as a Financial Analyst at Quaker Oats and G.Heileman Brewing Company, as well as a Sr. Treasury Analyst at Topco Associates LLC.
Throughout their career, Paul Mansour has demonstrated strong leadership skills, business acumen, and a focus on continuous improvement.
Paul Mansour obtained a Bachelor of Science degree in Finance, with an emphasis in Accountancy, from Northern Illinois University from 1990-1994. In 2017-2018, they pursued a Master of Business Administration (MBA) degree, specializing in Marketing and Information Technology, from the DePaul Driehaus College of Business. In addition to their formal education, Paul Mansour has obtained various certifications in areas such as project management, effective listening, emotional intelligence, and human resources from institutions such as the Project Management Institute and LinkedIn.
April, 2021 - present