Michelle Brooker

Michelle Brooker has extensive experience in member services and marketing, currently serving as Supervisor at TriHealth since August 2008, where responsibilities include managing the Member Services Department and overseeing marketing for the TriHealth Fitness & Health Pavilion. This role involves managing budgets, driving new member sales, and implementing marketing strategies to enhance customer service and member retention. Prior to this position, Michelle was a Coordinator for Member Services at the same facility, where duties encompassed membership sales and customer experience management. Michelle's career began at G.E. Lighting, serving as a Sales Representative and Merchandising Sales Representative. Education includes a Bachelor of Science in Business, Management, Marketing, and Related Support Services from John Carroll University, as well as a Master of Business Administration in Marketing from Xavier University.