Shereese Phifer

Shereese Phifer serves as a Client Success Partner at TriNet since February 2015, where responsibilities include keeping large clients informed on policy changes and addressing Human Resource needs, as well as collaborating with internal teams to resolve payroll issues. Previous experience as a Customer Success Specialist involved managing client accounts, significantly reducing turnover through exceptional customer service, and leading a project on client tax account communications. Prior to TriNet, Shereese worked at the United States Postal Service as a Mail Clerk, assisting customers and performing various shipping tasks. Shereese holds a Master of Business Administration in Human Resource Management and a Bachelor of Business Administration in Marketing from Davenport University.