Alicia F.

Alicia F. is an experienced professional with a diverse background in office administration, retail sales, and customer service. Currently serving as the Lead Office Administrator at Trinity Rehab since October 2015, Alicia oversees and trains a team of Office Administrators, implements efficient systems such as a paperless sign-in, and manages patient interactions regarding insurance and scheduling. Alicia has also held various roles in retail, including positions at Six Flags, Macy's, and Tiffany & Co., showcasing expertise in sales, customer service, and inventory management. Alicia's educational background includes an Associate of Applied Science in Fashion Marketing from The Art Institute of Philadelphia and several certifications from the Gemological Institute of America.