Kelly Seidel

Digital Customer Care at Trinity Road, LLC

Kelly Seidel has over a decade of experience in customer care and marketing roles. Currently at Trinity Road, LLC since 2013, Kelly Seidel manages digital customer inquiries, developing efficient responses through email and social media. Previously, as part of the Customer Care team, Kelly Seidel enhanced the order-taking process and supervised warehouse operations. Additionally, in the role of Product Personalization, Kelly Seidel implemented customization strategies for customer orders. Prior experience includes serving as the Assistant Marketing Manager at Chick-fil-A, where responsibilities included organizing marketing events and managing internal communications. Educational qualifications include an Associate’s Degree in Legal Assistant/Paralegal from Central Piedmont Community College and a Bachelor’s Degree in Communication and Media Studies from Appalachian State University.

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