Gus Almeida

Gus Almeida is a customer service and technical support expert with a diverse professional background spanning various industries. Currently serving as a Technical Customer Support Advisor at Tripadvisor since January 2022, Gus excels in B2B customer service, technical troubleshooting, and problem-solving. Previous roles include Customer Service Advisor at Eutelsat, where Gus provided first-call resolutions and promoted brand loyalty, and Customer Care Advisor at Bigblu Broadband Plc with similar responsibilities. Prior experience includes 1st line IT Support roles at THE COMPUTER CLINIC BICESTER LIMITED and DMV IT Solutions, alongside experience in sales and technical troubleshooting at DOLCE&GABBANA S.r.l. Furthermore, Gus has a legal background as a lawyer and mediator, advocating for clients and resolving conflicts. Gus's educational credentials include a Bachelor's degree in Law from Faculdades Unificadas de Foz do Iguaçu.