Josh Plouffe

Josh Plouffe is an experienced IT professional with a robust background in support and system reliability across various industries. Currently serving as a Global IT Support Specialist at Ziptrek Ecotours Inc. since November 2021, Josh delivers comprehensive IT support to locations in Canada and New Zealand and has implemented a monitoring stack to enhance production environment visibility. Prior experience includes roles at Demonware, where Josh held positions as a Site Reliability Engineer and Systems Administrator, focusing on game and system metrics analysis, monitoring dashboard administration, and managing extensive server environments. Earlier roles included IT Coordinator for Whistler Blackcomb and support for the Canadian Forces, highlighting a strong foundation in technical support and operations management. Josh holds an education from Georgian College.