Michele Morris-Gil

Michele Morris-Gil has extensive experience in customer service and team leadership within the contact center environment. Currently serving as a Customer Service Agent at Tripaneer, Michele processes inquiries and reservations while supporting customer service projects. As a Help Desk Support Specialist at Tech Fusion, responsibilities include troubleshooting incidents, generating asset tracking reports, and providing remote support. Previously, as a Team Leader at Acela BPO Group and Worldhub, Michele managed daily operations, monitored communication systems, and analyzed call center trends. Michele's career also includes roles in quality assurance, where communication of potential issues and process enhancements were key. Educational background includes attendance at Taguig City University.