TripArc
Anna Kulej is an experienced Training Manager in Customer Success at TripArc, having worked there since April 2016 and serving as a subject matter expert for a proprietary travel tool. Responsibilities include designing and delivering a variety of blended learning solutions, as well as curating and maintaining system training materials. Prior experience includes roles as a Training and Development Coordinator at Gale Partners, where Anna developed training sessions for travel agents, and Member Services Coordinator at car2go N.A., LLC, overseeing customer service team training and new location on-boarding. Anna's professional background also features positions in administrative support and youth care, showcasing a diverse skill set rooted in both training and social services. Anna Kulej holds a Bachelor of Arts Degree in Sociology from McMaster University and a Diploma in Social Service Work from Langara College.
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TripArc
TripArc is a travel technology and procurement company whose industry-leading booking platforms transform the effectiveness of travel professionals while multiplying their revenue opportunities. DMX is a platform featuring products from over 200 Destination Management Companies around the world; ADX is a travel agency platform; and TMT is a tour operator platform. All IP is owned and developed internally by TripArc. There are many unique benefits to our ground-breaking approach. With over $1 billion in transactions and a reach to thousands of advisors, we negotiate direct net rate contracts as well as commissionable rates coupled with amenities with our travel partners – and provide efficient distribution through tour operators and travel advisors, ensuring that they drive production through these channels. It’s a totally re-imagined blueprint for how travel brands and travel professionals can unlock more value throughout the business.