TripArc is a travel technology and procurement company whose industry-leading booking platforms transform the effectiveness of travel professionals while multiplying their revenue opportunities. DMX is a platform featuring products from over 200 Destination Management Companies around the world; ADX is a travel agency platform; and TMT is a tour operator platform. All IP is owned and developed internally by TripArc.
 
There are many unique benefits to our ground-breaking approach. With over $1 billion in transactions and a reach to thousands of advisors, we negotiate direct net rate contracts as well as commissionable rates coupled with amenities with our travel partners – and provide efficient distribution through tour operators and travel advisors, ensuring that they drive production through these channels.
 
It’s a totally re-imagined blueprint for how travel brands and travel professionals can unlock more value throughout the business.

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TripArc

Dave Volman

Grace Chang

Joe Koolippurackal

Chidanand Lilwah

Dan Bell

Kristina Davis

Rochelle Bengtson

Norman Crooks

Richard Ebach

The Customer Support and Service Team at TripArc ensures smooth and efficient operations across all TripArc platforms (DMX, ADX, TMT) by addressing customer inquiries, resolving technical issues, and providing user training. Team members manage invoice reconciliation and payments, lead customer success training initiatives, oversee platform support services, and specialize in air travel support, while the Director coordinates overall support strategy to enhance user satisfaction and optimize platform utilization.

Customer Support and Service Team

Engineering and Analysis

Leadership Team

Software Development Team

Customer Support and Service Team

About

Team members

Other teams at TripArc

Engineering and Analysis

Leadership Team

Software Development Team