Loukas Gkoutis

Customer Success Manager at Triparound

Loukas Gkoutis has a range of work experience spanning from 2013 to the present day. Loukas started their career in 2013 as an Advertising Sales Representative at TWIN ADVERTISING LTD. From there, they worked as an Accounting Clerk at Antaeus Travel & Tourism in 2015, followed by a role as a Summer Camp Team Leader at Summerfun in 2016. In the same year, they also worked as a Customer Care Representative at Plaisio - Πλαίσιο.

In 2017, Loukas joined Global Blue as an Assistant Account Executive, where they monitored the Touristic Retail Market and actively pursued new business. Loukas managed and oversaw client accounts while acting as the primary liaison between them and Global Blue.

In 2020, Loukas joined e-satisfaction.com as a Customer Success Executive. In this role, they demonstrated a clear understanding of customer needs, onboarded customers, and provided training. Loukas sought and implemented upsell opportunities, communicated solutions throughout the customer lifecycle, assisted customers with technical issues, and collaborated closely with mature and ambassador customers. Loukas also provided valuable feedback to the Product team and organized remote fun activities. Their tenure at e-satisfaction.com lasted until 2021.

In 2022, Loukas worked as a Business Consultant at La Kav & Co Lp.

Most recently, Loukas has joined Triparound as a Customer Success Manager, starting in October 2021.

Loukas Gkoutis completed their Bachelor of Business Administration (BBA) degree in Business Administration and Management, General from Technologiko Ekpaideutiko Idrima, Athinas. Loukas attended the institution from 2011 to 2016. In addition to their degree, Gkoutis obtained several certifications, including Excel for Sales Professionals and Inside Sales from LinkedIn in November 2019. Loukas also obtained the ECDL certification from the ECDL Foundation in May 2007.

Links

Timeline

  • Customer Success Manager

    October, 2021 - present

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