Tania Dimitoglou

Customer Success Manager at Triparound

Tania Dimitoglou has a diverse work experience in various roles and industries. Tania began their career in 2001 at McCANN Worldgroup Athens as an Account Executive, where they worked with well-known clients such as Coca-Cola, Lufthansa, and J.T. International. Tania contributed to the development and implementation of advertising campaigns and was responsible for coordinating artwork design, production, and media activities. Tania then transitioned to the role of Marketing & Sales Executive at Emmantina Hotel in 2004 before joining Care Direct in 2005.

At Care Direct, Tania held several positions, including Senior Account Executive, Account Manager, Account Director, and Quality Assurance Manager. In these roles, they demonstrated their expertise in account management, customer satisfaction, and quality assurance. Their responsibilities included managing client portfolios, onboarding and training clients, providing customer support, and addressing customer needs and concerns. Tania also played a key role in product design and development and contributed to improving customer experience.

In 2017, Tania joined i-sieve technologies as a Digital Marketing Analyst, where they further honed their skills in digital marketing. Finally, in 2019, they joined Triparound as a Customer Success Manager. In this role, Tania continued to excel in client management, providing customer support, and contributing to product design and development. Tania also demonstrated their ability to upsell and cross-sell products.

Overall, Tania Dimitoglou has a strong background in account management, customer success, and digital marketing, making their a valuable asset in any organization.

Tania Dimitoglou pursued MBA courses from the University of Glasgow from 2003 to 2004, specializing in Business Administration and Management. Prior to this, they completed their Bachelor of Science (BS) degree in Business Administration and Management from The American College of Greece, where they studied from 1997 to 2001.

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Timeline

  • Customer Success Manager

    August, 2019 - present

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