Mikco Jello Guadalupe

Mikco Jello Guadalupe is an Application Support Specialist at Trisura Guarantee Insurance Company, with prior experience as a System Support Specialist at Jolera Inc., where responsibilities included responding to requests and managing firewall deployments. Previous roles include Service Desk Analyst at Compucom, focusing on technical support and user education, and Shift Supervisor at Starbucks, overseeing store operations and customer service. Mikco also served as Swing Manager at McDonald's, providing leadership during shifts to meet guest demands. Mikco holds a Bachelor of Arts in Information Technology from York University.