Mayara Araújo

Mayara Araújo is an experienced business analyst and application tester currently working at Santa Casa da Misericórdia de Lisboa since May 2025. Previously, Mayara served as a functional and business analyst at Sovos, enhancing EDI services and managing projects through Salesforce. With a solid foundation at Vodafone from July 2019 to February 2023, Mayara was responsible for implementing customer service solutions, managing processes, and analyzing performance data to improve service quality and operational efficiency. Mayara has expertise in operational management, quality control, and team leadership, complemented by a strong educational background in business analytics and physiotherapy.