Helene D.

Helene D. has extensive experience in technical support and customer service, currently serving as an End-User Support Technician Tier 3 at designDATA since September 2019. In addition, Helene has been involved with Triumph Enterprises, Inc. as a Cyber Security Service Desk representative, efficiently managing information security inquiries and ticketing through ServiceNow since November 2017. Helene also has a long-standing role as an End User Support Specialist at Applied Automated Engineering Corporation, which began in July 2007, focusing on user account management and hardware support. Earlier in the career, Helene worked as a Customer Service Representative at Chevy Chase Bank from March 2006 to July 2007, excelling in financial transactions and customer service. Helene holds a degree from Lafayette College, completed in 2004.